Comcast Spectacor

  • Audio Visual Manager - Crown Complex

    Location US-NC-Fayetteville
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - Crown Complex
    Information Technology
    Regular Full-Time
  • Overview

    This position is based within our Crown Complex. Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre. Managed by Spectra Venue Management, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Cape Fear Heroes indoor football team (AAL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round. The flagship venue of the Crown Complex, the Coliseum, opened in October of 1997 and has continued to set records. This versatile facility contains an ice floor for hockey and ice shows and easily converts into the ideal venue for world-class concerts, sporting events and other performances. You can learn more about our venue here:


    The Audio Visual Manager shall oversee and provide media services for the facility including video production on our Daktronics center-hung scoreboard and LED ribbons, digital media graphic design, and various technical services.


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at


    • Supervise and produce all sporting events, graduations, family shows and spectacles from an in-house digital entertainment perspective.
    • Schedule and train part time employees with audio/video equipment (cameras, mixers, playback and switcher system, etc.) during all A/V required events.
    • Supervise all video operation staff for events as they pertain to the video scoreboard and LED ribbon boards.
    • Assist event staff and production staff of events in the building as they relate to the videoboard and LED ribbons.
    • Keep accurate inventory of tools, machinery, cleaning supplies, and any related audio/visual equipment.
    • Serve as primary liaison between Daktronics and Crown Complex relating to the management of the equipment service agreements.
    • Perform off-season maintenance and preventive maintenance projects, and secure competitive bids for facility maintenance and repair projects as needed.
    • Shoot and edit promotional video pieces for the Complex for various uses.
    • Assist tenant sports team marketing and communication departments with various video projects, events, and motion graphics designs.
    • Assist production department as needed with the set and strike of portable sound systems, microphones, projectors, and lighting equipment for various events and internal needs.
    • Other duties as deemed necessary by the Assistant GM/GM


    • Bachelor’s Degree in Media Production, Video/Audio Engineering, Communications or related fields.
    • A minimum 2-3 years experience with audio and video systems and Daktronics video matrix system.
    • 1-2 years experience working in fast paced live event productions and entertainment preferred.
    • Advanced knowledge of Adobe After Effects, Photoshop, Illustrator, Adobe Premiere, Microsoft Office, and other related software.
    • Prior experience in an Arena environment is recommended but not required.

    Knowledge, Skill and Ability:

    • Extensive knowledge of electronics and electrical systems, Audio and Video systems, lighting systems preferred.
    • Working knowledge of production systems such as video switchers, replay systems, routers, audio mixers, and video streaming equipment.
    • Knowledge of various audio equipment (microphones, sound recording devices, speaker systems etc.)
    • Knowledge of production camera equipment and operation.
    • Prior supervision of A/V or similar staff strongly preferred.
    • Proven experience in design and operation of video/matrix boards, at a fast -paced arena or like venue.
    • Prior Daktronics experience a plus.
    • Strong background in motion graphics design and video editing software (After Effects, Photoshop, Adobe Premiere, are a must)
    • Experience with video streaming services and live event production strongly preferred.
    • Must be willing to learn new audio/video operations and workflows, and be able to teach methods to part time production staff.
    • Must be able to competently analyze, prioritize and relay information to make appropriate recommendations for various productions.
    • Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors.
    • Must have proven job reliability, diligence, dedication, and strong organizational skills.
    • Must be flexible with working long hours, nights, weekends, and holidays.





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