Comcast Spectacor

  • Operations Manager - Crown Complex

    Location US-NC-Fayetteville
    Job ID
    2019-4841
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Crown Complex
    Category
    Operations
    Type
    Regular Full-Time
  • Overview

    This position is based within our Crown Complex. Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre. Managed by Spectra Venue Management, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Cape Fear Heroes indoor football team (AAL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round. The flagship venue of the Crown Complex, the Coliseum, opened in October of 1997 and has continued to set records. This versatile facility contains an ice floor for hockey and ice shows and easily converts into the ideal venue for world-class concerts, sporting events and other performances. You can learn more about our venue here: http://www.crowncomplexnc.com/

     

    This managerial position reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.

     

    Coordinates all elements of facility operations including budgeting, purchasing, directs the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Oversees the operation of event set-up and tear-down of hockey arena, stages, chairs, basketball courts, tables and chairs, etc.
    • Oversees post-event Housekeeping services throughout the Complex.
    • Assign work activities, monitor work flow, identify and resolve common operational issues related to changeover personnel
    • Interacting with clients, serving their needs within the confines of state and local laws, and provides physical facility needs and performs custodial duties.
    • Performs operation of Crown Complex machinery including fork lifts, flatbed truck, and pick-up truck.
    • Review and coordinate the changeover work plan with Director of Operations and Event Managers to ensure the success of each individual event.

     

    Qualifications

    • Bachelor’s/Technical degree from an accredited college/university/school preferred.
    • Forklift certification is preferred
    • Minimum of two (2) years’ experience in facility operations management.
    • Must show demonstrated knowledge and experience in work crew supervision in facility operations.
    • Ability to work event nights, weekends and holidays as required.
    • Ability to follow written instruction, interpret AutoCAD drawings and execute plans.
    • Knowledge of OSHA requirements.
    • Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
    • Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.        

     

    Intellectual/Social, Physical Demands and Work Environment:The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Intellectual/Social demands:

    • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

    • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the Complex and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.
    • Must be physically capable of heavy lifting (50 pounds), assembly and orderly set-up or physical facility inventory items including dasher boards, hockey glass, sports turf, staging, seating, tables and other event driven needs.

     

    Work environment:

    • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

     

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.