Comcast Spectacor

  • Catering Sales Coordinator - Columbia Metropolitan Convention Center

    Location US-SC-Columbia
    Job ID
    2019-4983
    Group
    Spectra - Food Services & Hospitality
    Location Name
    Spectra FH - Columbia Metropolitan Convention Center
    Category
    Catering/Banquet/Event Sales
    Type
    Regular Full-Time
  • Overview

    The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue.  This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department.  The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering. 

     

    The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections.  The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.   

     

    The Catering Sales Manager must be able to work a variable shift, including evenings and weekends, depending upon event requirements, to best serve our customers.

     

    This position is based at our Columbia Metropolitan Convention Center. Centrally located in South Carolina's historic state capital, our convention center is in the middle of an exciting urban scene that includes open-air cafes, deluxe accommodations, live music, exciting sports venues, and concert tours. With our temperate seasons, Columbia offers your guests a perfect year-round business and social climate with a wide variety of world-class cultural and natural attractions. We're also only minutes away from major airport and interstates, giving you access to anywhere you need to be. Built in 2004, our downtown convention center is a modern and architecturally significant complex. From magnificent receptions and cultural galas to corporate functions and international trade shows, our center is adaptable to the needs of most any meeting planner. The center is a 142,500 square foot facility that includes a 16,700 square foot ballroom, 18,560 square feet of meeting space that can be broken into up to 17 different spaces, and a 23,700 square foot column less exhibit hall. You can learn more about our venue here: https://www.columbiaconventioncenter.com/

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Managing events from onset, including meeting with clients or event planners, creating necessary paperwork, and being the customer’s go-to person on event day.
    • Creating and distributing proposals, contracts, and Banquet Event Orders as assigned. Facilitating communication between Culinary and Banquet staff.
    • Responding to and managing requests for internal meetings/events.
    • Covering events as assigned.
    • Assisting with large events alongside Catering Sales Manager.
    • Attending/taking notes during Team Meetings.
    • Answering the Catering Sales office phone line and managing all messages for Catering Sales Managers as needed.
    • Collecting and processing payments, finalizing/distributing invoices for events.
    • Coordinating with our small business partners and vendors for event deliveries and pick-ups, etc.
    • Other administrative duties as assigned.

     

    Qualifications

    • Bachelor’s degree (B.A. or B.S) or equivalent from four-year college; or three to five years related experience and/or training; or equivalent combination of education and experience.
    • 2 or more years in a sales role, with verifiable sales success.

     

    Knowledge, Skills and Abilities:

     

    • Demonstrates proficiency and successful experience in catering sales generation, contract negotiation, event scheduling, catering, banquets and menu development.
    • Keen interest in cultivating a career within the events industry.
    • Work independently with little supervision. Self-starter.
    • Demonstrates proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email).
    • Adhere to high standard of business etiquette, professional verbal and written communication.
    • Consistently represent the Company in a professional, positive and knowledgeable manner.
    • Ability to adhere to highest standard of confidentiality and discretion.
    • Demonstrates ability to produce detail-oriented, accurate work.
    • Ability to work an event driven schedule which may include evenings, weekends and holidays. A typical work schedule will be Monday – Friday, 8:30 AM – 5:00 PM if no events are scheduled.
    • Valid driver’s license and ability to complete off-site sales errands as needed.
    • Makes solid, appropriate and independent decisions.
    • Ability to meet deadlines and multi-task.
    • Ability to work well under pressure and accommodate on-site changes.
    • Excellent time management skills.
    • Ability to use proactive planning strategies to ensure events run smoothly.
    • Superior customer service.


    Physical Dimensions:
    Medium Work: Exerting up to 50 pounds of force occasionally to move objects (files, boxes, etc.).
    Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

     

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