Comcast Spectacor

  • Event Operations Supervisor - FirstOntario Centre

    Location CA-ON-Hamilton
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - FirstOntario Centre & FirstOntario Concert Hall (Formerly CORE)
    Regular Full-Time
  • Overview

    This position is based at our FirstOntario Centre Complex. Core Entertainment is the engine that drives over 300 events to FirstOntario Centre, FirstOntario Concert Hall (formerly Hamilton Place) and The Studio. Reaching fans across Southwestern Ontario, we have something for everyone whether you enjoy sports, concerts, family shows or theatre. As reported by concert industry magazine Pollstar, FirstOntario Centre was recognized as the 10th busiest arena and FirstOntario Concert Hall was recognized as the 5th busiest theatre in Canada based on ticket sales in 2016 and 2015 respectively. Our goal is to create mutually beneficial partnerships with organizations who share a vision of growth and excellence. You can learn more about our venue here:


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at


    • Oversee the set-up of events; coordinate facility arrangements with concessionaires and vendors; direct and monitor the work of contractors, coordinate with tenants on facility arrangements and set-ups
    • Plan, direct, coordinate, and review the work plan for event operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures
    • Responsible for the scheduling and payroll for all Operations staff
    • Assume management responsibility for all services and activities involved in maintenance and operations, electrical, mechanical, plumbing, ice making
    • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
    • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
    • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
    • Maintain hazardous materials communication program, material safety date sheets and required records and permits; maintain knowledge of changes in pertinent Federal, Provincial and Local regulations
    • Develop and maintain an accurate record keeping system
    • Perform other duties and responsibilities as required


    • Minimum of two (2) years experience in event management and/or building maintenance including some supervisory responsibility
    • Bachelor’s degree from accredited college/university in a related field (Event Management, Sports Management, etc.) preferred
    • Ability to work nights, weekends and select holidays, in addition to traditional business hours, is required
    • Strong verbal and written communication skills in the English language
    • Proficient computer skills and experience with Microsoft Office
    • Experience working in a union environment a plus
    • Familiarity with OSHA requirements/ WSIB
    • Self-motivated with excellent interpersonal and communication skills and the ability to function and make management decisions in a fast-paced high-pressure environment





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