Comcast Spectacor

  • Booking Coordinator - Kay Bailey Hutchison Convention Center

    Location US-TX-Dallas
    Job ID
    2019-5027
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Kay Bailey Hutchison Convention Center
    Category
    Ticket Sales
    Type
    Regular Full-Time
  • Overview

    This position is responsible for coordinating bookings and preparing contracts and addendums for all events, as well as providing a variety of management and administrative support to the Sales & Marketing Department.

     

    This position is based at our Kay Bailey Hutchison Convention Center. The Kay Bailey Hutchison Convention Center Dallas (KBHCCD) is one of the largest convention centers in the nation. Every year it welcomes over a million visitors attending major national and international conventions, meetings, concerts, athletic competitions, auto shows, and more. Located in the heart of downtown Dallas, the KBHCCD has been and continues to be a fixture in the Dallas skyline offering 1 million square feet of exhibit space, three ballrooms, 88 meeting rooms, 1,750-seat theater, and a 9,816-seat arena. The award-winning facility is connected to a 1,001-room hotel via skybridge and is adjacent to two Vertiport landing pads. You can learn more about our venue here: http://www.dallasconventioncenter.com/

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

     

    Responsibilities

    • Inputs, updates, and oversees the scheduling book and EBMS with all booking activity by Spectra and VisitDallas.
    • Administers booking leads from the Convention & Visitors Bureau to the appropriate Salesperson.
    • Assists clients with questions pertaining to use and rental of the facilities. Gathers the appropriate preliminary information on booking worksheet regarding availabilities, nature of event, etc., and disseminates to the appropriate Salesperson.
    • Acts as point person in Sales & Marketing Department for all requests for dates and space by other departments (i.e., Centerplate, Event Services, and Operations).
    • Assists the Sales & Marketing Director and Sales Managers with tracing of rental applications, past-due contracts, and outstanding payments.
    • Assists the Sales & Marketing Director and Sales Managers with arrangements for site visits.
    • Maintains all filing in client sales files and maintains and updates event diary in EBMS.
    • Develops and maintains mailing lists of potential and repeat facility users.
    • Compiles data for and prepares monthly sales reports, as well as budget projections and sales statistics, and booking data of facility events (database), etc.
    • Assists Sales & Marketing Director and Sales Managers with telemarketing projects.
    • Prepares contracts, contract revisions, and addendums. Verifies certificates of insurance for compliance. Verifies payment of rental fees. Follows up appropriately with clients and Sales Managers on contract status and any deficiencies.
    • Updates key staff members on all scheduled activities in the facilities, including any changes in the scheduled areas or dates.
    • Works closely with the Convention & Visitors Bureau on the follow-up of sales leads within the 18-month window and beyond.
    • Other projects and duties as requested by the Sales & Marketing Manager or General Manager.
    • Other duties as assigned.

     

    SUPERVISORY RESPONSIBILITIES:

    • This position does not have supervisory responsibilities.

     

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    EDUCATION AND EXPERIENCE:

    • A.A. degree in industry-related discipline desirable.
    • At least two (2) years of practical booking and contract experience in hotel or public assembly facility required.

     

    SKILLS AND ABILITIES:

    • Advanced oral and written communication skills.
    • Strong orientation to customer service and ability to work with other staff members in the facility.
    • Excellent organizational, planning, communication and inter-personal skills.
    • Ability to undertake and complete multiple tasks.

     

    COMPUTER SKILLS:

    Demonstrated proficiency with the following:  Microsoft Office Suite (MS Word, MS Excel, MS SharePoint and MS Outlook).

     

    CERTIFICATES, LICENSES, REGISTRATIONS:

    No certifications are required.

     

    PHYSICAL DEMANDS:

    These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Booking Coordinator Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Booking coordinator Job.

    While performing the responsibilities of the Booking Coordinator Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

    WORKING CONDITIONS:

    While performing the responsibilities of the Booking Coordinator Job, these work environment characteristics are representative of the environment the Booking Coordinator will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Booking Coordinator Job.

     

    Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate.

     

    This job description is subject to change.

    EOE.DFWP

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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