Comcast Spectacor

  • Vice President of Business Operations - Hartford Wolf Pack

    Location US-CT-Hartford
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - XL Center and Pratt & Whitney Stadium
    Regular Full-Time
  • Overview

    The Vice President of Business Operations is responsible for the development, implementation and execution of all aspects of the Hartford Wolf Pack business operation with a focus on sales and marketing.  This position, in conjunction with the General Manager, will act as key liaison to the Hartford Wolf Pack hockey team staff and American Hockey League to ensure all regulations and required operational procedures are met.  This position is responsible for establishing strategies and providing leadership that will lead to achieving revenue goals and overall success of the team.


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at



    • Build and manage the hockey operations annual budget; including revenues and expenses, season forecasting, monitoring and approving expenditures, and implement adjustments as necessary
    • Manage and oversee ticket sales and marketing dedicated to the Hartford Wolf Pack
    • Oversight of the selection, training and motivation of all sales and marketing personnel
    • Create and implement annual sales plan, including but not limited to season tickets, group sales, specialty ticket packages, renewals, and generation of new business
    • Create and implement annual marketing plan, advertising plan, public relations efforts and game presentation
    • Act as public face of team and drive growth in Community Relations efforts and outreach
    • Build sponsorship asset grid with available sales and marketing assets and oversee activation of the various elements included in deals
    • Work with the American Hockey League to ensure all regulations and operating procedures are met
    • Manage merchandise operation in coordination with contractor
    • Liaison to concession director for food and beverage packages
    • Manage and oversee a team of 10+ employees dedicated to the Hartford Wolf Pack
    • Other duties as assigned



    The Vice President of Business Operations must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.


    • Bachelor’s Degree from an accredited college or university with major coursework in marketing, public relations, business administration or another related field
    • Minimum of 5 years of industry management experience in sales and marketing, preferably with a professional hockey team
    • Communicate clearly and concisely in the English language, both orally and in writing
    • Knowledge of ticket sales program development
    • Knowledge of marketing and advertising placement
    • Knowledge of sponsorship development and implementation
    • Knowledge of Public Relations
    • Knowledge of website maintenance, social networking and viral marketing
    • Knowledge of federal, state and local regulations
    • Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software
    • Familiarity with publishing software such as Microsoft Publisher, Illustrator and Adobe Photoshop
    • Familiarity with media buying and promotions
    • Work a flexible schedule, including early mornings, days, evenings, holidays, extended (long) workdays for an extended number of days as needed




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