Comcast Spectacor

  • Facilities Maintenance Manager - Crown Complex

    Location US-NC-Fayetteville
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - Crown Complex
    Regular Full-Time
  • Overview

    Utilizing independent judgment, the Facilities Maintenance Manager supervises and directs the day-to-day contractual operations of the Crown Complex. This employee’s primary responsibilities of this position is to provide supervision of all operation’s contracted services to include maintenance of the computerized HVAC, plumbing, fire, security, and ice-making systems.  The position is to ensure evaluation, identification, and performance of all general facility repairs and serves in a supervisory role and assist in other assigned programs and projects in the Operations Department as needed.  This position reports to the Operations Director.


    This position is based within our Crown Complex. Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre. Managed by Spectra Venue Management, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Cape Fear Heroes indoor football team (AAL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round. The flagship venue of the Crown Complex, the Coliseum, opened in October of 1997 and has continued to set records. This versatile facility contains an ice floor for hockey and ice shows and easily converts into the ideal venue for world-class concerts, sporting events and other performances. You can learn more about our venue here:


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at


    • Directly responsible for overseeing all contracts for maintaining a preventive maintenance program to include all heating, air conditioning, boilers, chillers, air handlers, air compressors, ice making equipment, HVAC controllers, and security system through daily inspections, work logs and computer analysis.  Schedules and makes adjustments, routine repairs or replacements as needed.   
    • Assists with inspections of said systems with outside vendors and contractors. Works closely with County Fire Marshal to ensure compliance with building and facility fire codes.  Makes recommendations and repairs as needed.
    • Consults with manufacturers, representatives, consultants and engineers to maintain knowledge of equipment and procedures.
    • Ensures that all electrical equipment is up to code and proper federal, state and OSHA safety measures are in place for correct operations.
    • Directly supervises facilities maintenance employees in accordance with the organization's policies and applicable laws.
    • Enforce sound safety and housekeeping practices.
    • Maintain up to date records for all state, federal, and insurance semi-annual and annual inspections.
    • Work with contractors to facilitate a team-work approach for the completion of a project or project
    • Contributes to team effort by accomplishing related tasks as needed.
    • Other duties and responsibilities as assigned.



    • Bachelor’s/Technical degree from an accredited college/university/school preferred.
    • Forklift certification is preferred
    • Minimum of two (2) years’ experience in facility operations management.
    • Must show demonstrated knowledge and experience in work crew supervision in facility operations.
    • Ability to work event nights, weekends and holidays as required.
    • Ability to follow written instruction, interpret AutoCAD drawings and execute plans.
    • Knowledge of OSHA requirements.
    • Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
    • Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.







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