Comcast Spectacor

  • Area Supervisor (Part-Time) - The Met Philadelphia

    Location US-PA-Philadelphia
    Job ID
    2019-5136
    Group
    Brulee Catering
    Location Name
    Brulee Catering
    Category
    Food/Beverage Management
    Type
    Regular Part-Time
  • Overview

    The Area Supervisor is responsible for 1) the functional oversight of the concessions bars, and/or 2) the oversight of a given geographical area of concessions operations.  Responsible for the effective management and running of venue concessions bars operations including event planning support, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM.  The Area Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.

     

    This position is Located at the Met Philadelphia. Located on North Broad Street, The Met Philadelphia, the former Philadelphia Metropolitan Opera House, is now open. Originally built in 1908 by opera impresario Oscar Hammerstein, The Met Philadelphia is currently undergoing a $56 million restoration in partnership with Live Nation, Eric Blumenfeld and Holy Ghost Headquarters to transform the historic theater into the crown jewel of North Broad Street’s renaissance and you can be part of the action.

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

     

    Responsibilities

    • Responsible for overseeing a staff of 10-12 part-time Concessions bartenders, barbacks and runners. Responsible for completing stand sheets in accordance with company policy and practice.
    • Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
    • Manage and run the assigned concessions bars Location. Duties include equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, clean-up, post event reconciliation and reporting, and any other duties as assigned by the GM.
    • Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
    • Provide direction and oversight to Concessions bartenders, barbacks, and runners.
    • Ensure that all Brulee and venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to GM immediately.
    • Must show demonstrated ability to meet the company standard for excellent attendance.

    Qualifications

    • Experience in basic food handling, sanitation, and customer service is preferred.
    • High School Diploma or equivalent.

    Knowledge, Skills and Abilities:

    • Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous mannerwhich fosters a positive, enthusiastic and cooperative work environment.
    • Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
    • Ability to speak, read, and write in English.
    • Ability to work well in a team-oriented, fast-paced, event-driven environment.
    • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
    • Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Ovations and venue concession operations.
    • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
    • Ability to handle cash accurately and responsibly.
    • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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