Spectra

Supervisor of Housepersons | Dr. Phillips Center for the Performing Arts

Location US-FL-Orlando
Job ID
2019-5143
Group
Spectra - Food Services & Hospitality
Location Name
Spectra FH - Dr. Phillips Center for the Performing Arts
Category
Events
Type
Regular Full-Time

Overview

Under general direction from the Banquet Manager, the Houseperson Supervisor will carry out responsibilities of the Banquets Department including but not limited to: setup and tear down of events, cleaning of Food & Beverage storage areas, maintaining equipment and supplies, and completing departmental paperwork. 

 

This position is based at the Dr. Phillips Performing Arts Center.  We believe a performing arts center should be more than a beautifully designed building. We believe in creating experiences that educate as much as entertain. And we believe in inspiring creativity with programming our entire community can enjoy. We believe in making the arts accessible to people from all walks of life—all over the world. And we invite you to join us on this journey. To support our vision, Arts For Every Life, Dr. Phillips Center for the Performing Arts has become a hub for the best international, national and local artists, for community outreach and for arts education. You can learn more about our venue here: https://www.drphillipscenter.org/

Responsibilities

  • Supervise and assist in set-up and take down risers, chairs, tables, pipe and drape, and other items as needed for meetings and events at the Dr Phillips Center for the Performing Arts.
  • Organize and execute cleaning and upkeep of all Food & Beverage areas of building; event and non-event related.
  • General maintenance of equipment and fixtures including, but not limited to: carpet care, cardboard bailing, trash removal, equipment maintenance.
  • Scheduling Housemen/women and Stewards based on operational needs
  • Provide direction and assistance to guests when asked.
  • Attend all operations and logistics meetings as required by Management
  • Completion of all required department paperwork including checklists, rosters, and other documents.

Qualifications

  • 3-5 years of increasingly responsible experience in housekeeping or event setup in a performing arts center, convention center, hotel, sports venue or other public assembly facility, with at least two (2) year of supervisory responsibility
  • High school diploma or equivalent GED
  • Proper use and maintenance of hand and power tools related to job functions
  • Applicable safety rules and procedures
  • Customer Service practices
  • Work from general instructions and specifications, with minimal supervision
  • Perform general labor related tasks in a safe and efficient manner
  • Grasp, hold, bend and twist a wide range of tools, equipment and materials
  • Operate a wide variety of equipment including vans, pick-up trucks, high-lifts, pallet jacks, and other vehicles as required
  • Provide directions to others
  • Maintain a calm demeanor while providing corrective feedback to team members during stressful and/or time sensitive situations.
  • Work effectively in a service oriented environment subject to frequently changing priorities
  • Assess organizational needs of work group to meet demands of a given task or goal.
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Adapt communication style and delivery to suit a wide variety of workers
  • Establish and maintain effective working relationships with staff, client, contractors and facility users
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of day.

 

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

 

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, veteran status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

 

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