• Supervisor of Housepersons - Dr. Phillips Center for the Performing Arts

    Location US-FL-Orlando
    Job ID
    Spectra - Food Services & Hospitality
    Location Name
    Spectra FH - Dr. Phillips Center for the Performing Arts
    Regular Full-Time
  • Overview

    Under general direction from the Banquet Manager, the Houseperson Supervisor will carry out responsibilities of the Banquets Department including but not limited to: setup and tear down of events, cleaning of Food & Beverage storage areas, maintaining equipment and supplies, and completing departmental paperwork. 


    This position is based at the Dr. Phillips Performing Arts Center.  We believe a performing arts center should be more than a beautifully designed building. We believe in creating experiences that educate as much as entertain. And we believe in inspiring creativity with programming our entire community can enjoy. We believe in making the arts accessible to people from all walks of life—all over the world. And we invite you to join us on this journey. To support our vision, Arts For Every Life, Dr. Phillips Center for the Performing Arts has become a hub for the best international, national and local artists, for community outreach and for arts education. You can learn more about our venue here: https://www.drphillipscenter.org/


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/


    • Supervise and assist in set-up and take down risers, chairs, tables, pipe and drape, and other items as needed for meetings and events at the Dr Phillips Center for the Performing Arts.
    • Organize and execute cleaning and upkeep of all Food & Beverage areas of building; event and non-event related.
    • General maintenance of equipment and fixtures including, but not limited to: carpet care, cardboard bailing, trash removal, equipment maintenance.
    • Scheduling Housemen/women and Stewards based on operational needs
    • Provide direction and assistance to guests when asked.
    • Attend all operations and logistics meetings as required by Management
    • Completion of all required department paperwork including checklists, rosters, and other documents.



    • 3-5 years of increasingly responsible experience in housekeeping or event setup in a performing arts center, convention center, hotel, sports venue or other public assembly facility, with at least two (2) year of supervisory responsibility
    • High school diploma or equivalent GED
    • Proper use and maintenance of hand and power tools related to job functions
    • Applicable safety rules and procedures
    • Customer Service practices


    Ability To:

    • Work from general instructions and specifications, with minimal supervision
    • Perform general labor related tasks in a safe and efficient manner
    • Grasp, hold, bend and twist a wide range of tools, equipment and materials
    • Operate a wide variety of equipment including vans, pick-up trucks, high-lifts, pallet jacks, and other vehicles as required
    • Provide directions to others
    • Maintain a calm demeanor while providing corrective feedback to team members during stressful and/or time sensitive situations.
    • Work effectively in a service oriented environment subject to frequently changing priorities
    • Assess organizational needs of work group to meet demands of a given task or goal.
    • Communicate clearly and concisely in the English language, both orally and in writing
    • Adapt communication style and delivery to suit a wide variety of workers
    • Establish and maintain effective working relationships with staff, client, contractors and facility users
    • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of day.




    The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Intellectual/Social demands:

    While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.


    Physical demands:

    While performing duties of this job, the employee occasionally lifts and moves variety of facility equipment and/or tools.  Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients. Employee may frequently lift and/or move up to 50 pounds.  As business, maintenance, operations or emergency situations require, employee may occasionally lift/move 100 lbs. or more.


    Work environment:

    The duties of this position are regularly performed indoors in varying conditions and occasionally outdoors as necessary. The employee frequently works near moving equipment and mechanical parts, vibration and risk of electrical shock. The employee occasionally works in high, precarious places and is occasionally exposed to hot or cold temperatures and/or wet or humid conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and may work with chemicals such as cleaners, paint, and solvents. The noise level in the work environment is normally quiet to moderate and occasionally loud.


    This job description is subject to change.






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