Comcast Spectacor

  • Venue Operations Manager - Durham Convention Center

    Location US-NC-Durham
    Job ID
    2019-5154
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Durham County Convention Center
    Category
    Operations
    Type
    Regular Full-Time
  • Overview

    This position is based at our Durham Convention Center.  Durham is home to a wide variety of rich and diverse cultural attractions. The Durham Convention Center is located steps away from the Carolina Theater, a historic landmark that remains a thriving spot for entertainment, and near the Durham Performing Arts Center, a nationally respected arts center. Enjoy unique restaurants, shopping, art galleries and museums. Spend the afternoon enjoying our rich architecture, or catch a baseball game at the Durham Bulls Athletic Park. We are located two miles away from both Duke University and North Carolina Central University. Situated just four miles from the world-renowned Research Triangle Park, and convenient to the nearby Raleigh-Durham International Airport. You can learn more about our venue here: https://www.durhamconventioncenter.com/

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Work with and responsible for FT & PT Staff Members in preparing venue for all events, maintaining the venue during events, assisting with room setups, maintenance, housekeeping and other needs.
    • Attend department, all-staff, BEO meeting, committee and other meetings as needed.
    • Perform venue safety and security walk-throughs daily and as needed on dark days.
    • Provide or coordinate staff training on a regular basis.
    • Recruit, select, train, motivate and evaluate staff.
    • Work with employees to correct deficiencies and carry out discipline and termination procedures with department head and HR as needed.
    • Lead team with repairs and maintenance items ongoing.
    • Enforce all Company policies and procedures.
    • Develop and implement opening and closing checklists
    • Inspect the building at the beginning of each day and on move out of events for any attention items. Address and communicate any associated costs.
    • Meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
    • Oversee the set-up of events; coordinate and oversee venue arrangements with third-party vendors.
    • Oversee ordering, receiving, and maintaining supplies and materials for maintenance and janitorial programs within budget guidelines.
    • Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
    • Oversee work order process for preventative maintenance system within the venue.
    • Develop and maintain an accurate record keeping system.
    • Act as Manager on Duty as needed.
    • Prepare reports as needed such as monthly labor allocations, weekly reports, incident reports, inventory, or other reports as needed.
    • Enforce fire safety at all times.
    • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
    • Perform other duties and responsibilities as required.

     

    Qualifications

    • Four (4) years’ experience in supervisory responsibility.
    • High School Diploma, college degree preferred.
    • Working knowledge of facility, convention center, changeovers, set ups, and housekeeping.
    • Some maintenance ability strongly preferred.
    • Ability to work rotating shifts, split shifts, weekends and work holidays.
    • Capable of operating forklifts, scissor lifts, and other operational equipment.
    • Familiarity with OSHA requirements.
    • Ability to climb stairs, walk and stand for extended periods of time and lift up to 50 lbs. unaided.
    • Knowledge of Fire Code & Safety Regulations preferred.
    • Knowledge and proficiency in Microsoft Office.
    • Ability to prioritize tasks & work in fast paced environment.
    • Ability to lead staff and accomplish goals in a timely manner and on budget.
    • Strong verbal, written, and digital communication skills.

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

     

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