Comcast Spectacor

  • Sales Coordinator - Santa Clara Convention Center

    Location US-CA-Santa Clara
    Job ID
    2019-5186
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Santa Clara Convention Center
    Category
    Sales and Marketing
    Type
    Regular Full-Time
  • Overview

    Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, Sr. Sales Manager, Sales Managers and a Marketing Manager; assists in coordinating the licensing of space and booking of events for the facility.

     

    This position is based at our Santa Clara Convention Center. The Santa Clara Convention Center is located in northern Santa Clara, California. It serves as one of the large meeting and convention facilities in Silicon Valley, with 262,000 square feet of meeting space, built in 1986. The ballroom space was expanded during 2009. It is located in the same complex as the Hyatt Regency Santa Clara and the Santa Clara TechMart conference center. It is adjacent to the VTA Great America light rail station and across the street from the Great America theme park. You can learn more about our venue here: https://santaclaraconventioncenter.org/

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

     

    Responsibilities

    • Represent the facility to potential facility users; respond to inquiries regarding facility use and send out marketing/rental materials; assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due
    • Assist Sales Managers in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
    • Assist Sales Managers in updating facility user contact and account information, blocking meeting space and other event booking information in the computerized event booking and management system
    • Create and maintain event files; distribute and reconcile all event folders and respective checklists for Sales, Event Services and Finance Departments
    • Run, prepare and distribute weekly reports for the department
    • Represent the department at weekly operational meetings
    • Update the event calendar on facility website, in-house posters; prepare various reports & correspondence
    • Coordinate client welcome gift program
    • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
    • Perform other duties as required

     

    SPECIAL KNOWLEDGE & ABILITIES:

     

    Knowledge Of:

    • Principles and practices of sales and marketing
    • Knowledge of modern office procedures, methods and related computer equipment; business letter writing and basic report preparation; principles and procedures of record keeping; principles and procedures of financial record keeping and reporting; customer service
    • Must have intermediate or above computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, email and internet software

     

    Ability To:

    • Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job
    • Ability to prioritize work and effectively resolve workload issues
    • Learn and understand the operation of a convention center and apply that knowledge to continually improve
    • Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator
    • Establish and maintain effective working relationships with Richmond Region Tourism (RRT), facility and corporate staff, potential clients and facility users
    • Meet specific targets and goals as discussed with and approved by your
    • Work as needed on a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended work days and extended numbers of days.

    Qualifications

    Experience:

    • Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting

     

    Education / Training:

    • Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or other related
    • Additional years of experience may be substituted for formal education 

     

    SPECTRA IS AN EQUAL OPPURTUNITY EMPLOYMENT EMPLOYER

     

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