Comcast Spectacor

  • Account Executive - Hartford Wolf Pack

    Location US-CT-Hartford
    Job ID
    2019-5205
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - XL Center and Pratt & Whitney Stadium
    Category
    Sales and Marketing
    Type
    Regular Full-Time
  • Overview

    Born in the summer of 1997, the Hartford Wolf Pack has firmly established itself as one of the premier franchises in the American Hockey League, professional hockey's top player-development league. Only seven current AHL franchises have continuously operated in the same city longer than the Wolf Pack have existed in Hartford. The Wolf Pack are the top player-development affiliate of the NHL's New York Rangers, and play at the XL Center, managed by Global Spectrum and the former home of the Hartford Whalers of the NHL and the New England Whalers of the World Hockey Association. You can learn more about our venue here: http://www.hartfordwolfpack.com/ 

     

    The Account Executive will sell and service new and existing hockey ticket sales accounts, generate new leads, create new ideas to increase ticket sales, and help execute group sales campaigns for hockey games.

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
    • Use cold calling, appointments and social selling as tools to sell season, group & partial plan ticket packages
    • Call past customers and new customers to generate group ticket revenue
    • Handle incoming sales calls from prospective clients for all ticket packages
    • Participate in outside networking events to gain additional business & develop relationships with new leads
    • Establish professional relationships in order to create repeat business and superior customer service
    • Meet or exceed appointed sales goals for all ticket packages
    • Maintain complete and accurate records for customers
    • Track and manage weekly sales leads and activities, and overall sales through the use of CRM-Salesforce
    • Staff all home games to assist ticket sales promotional programs
    • Handle special projects related to the department as assigned
    • Perform other duties and responsibilities as assigned

    Qualifications

    • Bachelor’s degree or better from an accredited college/university in a related field required
    • Minimum of 2 years sales experience, preferably in sports/entertainment
    • Excellent verbal and written communication skills in the English language required
    • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
    • Demonstrated ability to manage numerous business relationships in a professional manner
    • Superior time management and customer service skills
    • Ability to work flexible schedule including event nights and weekends as required, in addition to traditional business hours
    • Must be highly motivated and positive, with the ability to handle multiple assignments under pressure
    • Must be professionally aggressive, competitive, and possess a deducted attitude
    • Must possess attention to detail, highly organized and ability to listen

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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