Spectra

  • Food & Beverage Coordinator | Saint Charles Convention Center

    Location US-MO-St. Charles
    Job ID
    2020-5524
    Group
    Spectra - Food Services & Hospitality
    Location Name
    Spectra VM - St. Charles Convention Center
    Category
    Food/Beverage Management
    Type
    Regular Full-Time
  • Overview

    The Food & Beverage Coordinator provides support and assistance to all levels of the business operation including catering, culinary and retail concessions. The Food & Beverage Coordinator will actively support the Director of Food & Beverage, Banquet Manager and Exec Chef, in meeting company quality standards and will promote a positive, enthusiastic and cooperative work environment.

     

    This position is based at our Saint Charles Convention Center. The Saint Charles Convention Center is a convention center in St. Charles, Missouri. It opened in April 2005 and is managed by Spectra. The facility has a 16,200 sq ft. Grand Ballroom, and 27,600 sq ft. of Exhibit Hall space expandable to 35,700 sq ft. through the adjacent Junior Ballroom. The facility features additional meeting rooms, Executive Board Room, and the Compass Café. Other major partners include Coca-Cola, MillerCoors, Yellow Pages, New Frontier Bank, Women's Journals, and Goellner Printing. You can learn more about our venue here: http://www.stcharlesconventioncenter.com/

    Responsibilities

    • Ensures budgeted beverage percentages are achieved through effective control measures including portion controls, bartender training, beverage inventory rotation, receiving and beverage storage procedures, inventory controls, effective purchasing procedures, beverage security procedures and waste control.
    • Responsible for fulfilling beverage record keeping and administrative requirements including beverage inventories and invoicing of beverage products.
    • Develops and documents processes and practices, and adheres to standard practices.
    • Cleans and maintains work areas, as needed.
    • Provides excellent customer service assistance to internal and external customers.
    • Assists in the overall effective management of the Food & Beverage operations.
    • Provides on-going supervision and mentoring to hourly event staff as assigned.
    • Assists in troubleshooting technical problems with Point of Sale Systems as needed.
    • Assists in vault opening, closing and balancing, as necessary for Cash Handling Compliance.
    • Supports department scheduling by coordinating Temp Agencies for service and culinary support.
    • Per Banquet Managers, Exec Chef or Director of Food & Beverage.
    • Verifies employee time for both Catering and Concessions FOH and BOH Labor Allocations Reports.
    • Tracks hourly staffing attendance for both FOH and BOH team members and compiles a weekly report for Director.
    • Provides the Director of Food & Beverage a weekly report of staffing concerns.
    • Maintains an adequate stock of soda, coffee, tea, liquor, beer, wine, and supplies for catering and retail concessions.
    • Maintains catering and concession Inventories specific to service items.
    • Monitors small ware inventory, keeping track of breakage and loss on a standard report.
    • Provides excellent customer service assistance to internal and external clients.
    • Exemplifies the SCCC and Spectra customer service principles.
    • Makes signage for menu and food identifiers for catered and retail concessions needs.
    • Ensures banquet and retail concessions consumption and stand sheets are accurate to company policies within department standards/expectations.
    • Perform other duties as assigned.

     

    Qualifications

    • Must have the ability to work a variable work schedule (including early morning, evenings, weekends and holidays), depending upon event and business requirements, or as scheduled by the Director of Food & Beverage.
    • Fiscal knowledge: managing inventory to achieve department fiscal goals.
    • Associate’s degree or equivalent from two-year College or technical school; or one year of related experience and/or training; or equivalent combination of education and experience.
    • Possess nationally recognized, advanced food service sanitation training course certification.
    • Possess valid Food Handler’s Certificate.
    • Possess certification (in state recognized) responsible alcoholic beverage service.
    • Experience in public facility highly preferred.
    • Basic computer proficiency: Microsoft products, to include Excel, Word and Outlook.
    • Working knowledge of Point of Sale (POS) systems.
    • Cash handling abilities; basic retail math skills.
    • Strong Inventory skills and knowledge for beer, liquor, wine, soda and food products for retail/concession use.
    • Strong verbal and written communication skills.
    • Must have a demonstrated ability to function calmly and effectively in a fast paced, high-pressure environment.
    • Must be constantly aware of changing events, such as staff or supply shortages or increases and able to adapt service.
    • Must be able to communicate clearly and concisely in the English language.
    • Possess strong interpersonal and communication skills.
    • Ability to generate weekly purchase orders for temporary staff billing for department.

     

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

     

    Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, veteran status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

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