Operations Manager | Alerus Center

Location US-ND-Grand Forks
Job ID
Spectra - Venue Management
Location Name
Spectra VM - Alerus Center
Regular Full-Time


Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set-up / changeovers, custodial/housekeeping and grounds keeping.  Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction.  Assists in the development and management of annual Operations Department budget.  Provides overall department management assistance to the Director of Operations.



  • Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
  • Schedules and oversees operation supervisors, building mechanics, building services staff, etc.
  • Provide support and management oversite of custodial services including daily cleaning, pre-event, event and post-event cleaning, dad-to-day operations and PM programs.
  • Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
  • Provide support and management oversite of the Operations department: event set-up and tear-down, i.e. football turf, basketball floor, stage risers, chairs, tables, signs, etc.
  • Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
  • Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures.
  • Order supplies and materials for building supplies and maintenance within budget guidelines
  • Acts as co-liaison with University, City and State Services for numerous facility related functions (City Codes, Fire Safety Codes, Parking, Licenses, permits, etc.)
  • Facilitate compliance, training, and updates to the Emergency Action Plan, as needed
  • Responsible for Health & Safety compliance
  • Represents Operations Department in absence of Director of Operations
  • Other duties as assigned by Director of Operations


  • Bachelor’s/Technical degree from an accredited college/university/school preferred.
  • Minimum of three (3) years’ experience in facility operations management
  • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations
  • Ability to work event nights, weekends and holidays as required.
  • Knowledge of budget preparation and control.
  • Knowledge of OSHA requirements.

We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion.  We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve.  We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work.  Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.


Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/


Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.


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