Ice Rink Operations Manager | Ryan Center & Boss Arena

Location US-RI-Kingston
Job ID
Spectra - Venue Management
Location Name
Spectra VM - Ryan Center and Boss Ice Arena (U of Rhode Island)
Regular Full-Time


The Ice Rink Operations Manager is responsible for supervising day-to-day facility operations of the Boss Ice Arena during events and non-event times. The Ice Rink Operations Manager will assist the Director of Ice Rink with planning and implementation of associated work tasks as well as assist in supervising the part-time staff to ensure that the facility is in excellent working order. This position will have direct responsibilities in handling building maintenance and ice related duties.


  • Ensure ice and building are maintained in excellent working order, including but not limited to taking out the ice surface and bringing it back up as required
  • Required to drive the Ice Resurfacer (currently a Zamboni) as needed
  • Assist Director of Ice Rink in project planning and execution
  • Repair and detect any broken and/or malfunctioning equipment as needed including off-season projects in order to enhance the facility
  • Create and implement Ice Maintenance Training Programs for staff members
  • Prepare Ice Maintenance Schedule and documentation
  • Prepare Ice and Building Evaluation Summary for Director of Ice Rink, including Needs Analysis and Purchase Orders for each individual project
  • Serve as Manager-on-Duty when Director of Ice Rink and Ice Rink Assistant Manager are not present in the building, including the oversight of public program sessions and events as needed
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies
  • Oversee part-time ice rink operations staff (ice techs, skate monitors, cleaners, etc.), including serving as a back-up as needed
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State, and Local regulations.
  • Order supplies and materials for facility within budget guidelines from Director of Ice Rink; receive and maintain supplies.
  • Responsible for snow removal as required
  • Provide clean, sanitary and safe internal and external areas of the facility
  • Assist with customer service initiatives on event days
  • Perform other duties as assigned


  • Experience with building maintenance operations and/or ice making and equipment operations, and ice resurfacer maintenance
  • CIT and/or STAR Operator preferred; college degree is preferred but not required.
  • Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours.
  • Must be able to work in a cold and wet environment for long periods of time.
  • Must have the ability to stand for multiple hours at a time, climb stairs, and lift 75+ pounds, unaided.
  • Strong verbal and written communication skills in the English language
  • Possess excellent customer service skills, supervisory, and organizational skills to function in a multi-task environment.
  • Familiarity with OSHA requirements.
  • Must have a valid driver’s license and vehicle.
  • Proficient with Microsoft applications including Word and Excel

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/


We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion.  We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve.  We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work.  Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.


Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply


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