Catering Sales Coordinator | Iowa Events Center

Location US-IA-Des Moines
Job ID
Spectra - Food Services & Hospitality
Location Name
Spectra FH - Iowa Events Center & Wells Fargo Arena
Catering/Banquet/Event Sales
Regular Full-Time


The Catering Sales Coordinator is responsible for supporting the Assistant General Manager (AGM) of Catering and the Catering Sales Department with administrative and operational functions related to providing support for catered functions and other duties as assigned. Will provide support to Arena managers as assigned. This position will be required to maintain excellent attendance.



  • Participates in weekly BEO meetings and staff meetings, as required, to help facilitate excellent communication of information between
  • Responsible for submitting finalized Banquet Event Orders (BEOs) to the AGM and Executive
  • Send out daily change
  • Maintain department BEO
  • Assist in signage needs for all catered and concession
  • Generates BEO’s on social and small corporate business.
  • Provide support on-site at catered functions as
  • Maintain event file
  • Update the Catering Sales department manual as
  • Oversees event coordination, with support from AGM/Senior Catering Sales Manager, as final decision- maker in matters pertaining to event execution including financial and operational
  • Responsible for ensuring that contract signatures, cut off dates and estimates are accurate and that all contracts are processed in accordance with company credit
  • Responsible for authorizing and accurately communicating any BEO revisions to appropriate departments.
  • Promptly responds to all customer needs and inquiries in an efficient, expedient and professional
  • Develops strong customer relations through frequent communication and the use of courteous and ethical interpersonal
  • Responsible for high-level oversight to ensure successful onsite catered events and customer satisfaction to encourage repeat business and referrals
  • Coordination of event level services to ensure a high level of event holder satisfaction in all pertinent areas of the event
  • Generates event summaries that include service details, possible billing changes and any other significant information
  • Provides Department support as a Catering Coordinator as required during vacations or other


  • High school diploma or equivalent
  • Associates or higher education degree in Hospitality Management, Business or similar
  • Degree requirement may be substituted for two or more years’ experience in hospitality management, food & beverage management, business management or related administrative management
  • Excellent written communication & interpersonal skills, and ability to work in a fast-paced event driven
  • Intermediate computer skills in a Windows format with experience in MS Word, Excel &
  • Detail oriented, ability to multi-task and effectively prioritize many
  • Ability to be self-directed and work independently and also as part of a
  • Ability to work a varied schedule including days, evenings, and weekends to support catered


Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/


We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion.  We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve.  We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work.  Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.


Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.


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