Spectra

Event Manager

Location US-IA-Des Moines
Job ID
2021-6141
Group
Spectra - Venue Management
Location Name
Spectra VM - Iowa Events Center & Wells Fargo Arena
Category
Venue Management
Type
Regular Full-Time

Overview

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction

 

Responsibilities

  • Responsible for planning, coordinating, and facilitating the logistics of events throughout the Iowa Events Center
  • Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
  • Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes
  • Detail event for client approval and internal communication by creating Event Resume in Ungerboeck Software
  • Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
  • Exercises discretion and utilizes independent decision-making during events that will best represent the Iowa Events Center and serve the client.
  • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
  • Advance and communicates all event information to appropriate departments and staff
  • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
  • Oversee all production, setup, event staff, event-related contract services
  • Maintain communication with events team to ensure a flawless event
  • Create work schedules for event and security staff, delegate assignments and review performance and results
  • Responsible for the Events Department role in the execution of event contracts and rental agreements
  • Act as facility manager on duty as required
  • Communicates in a timely fashion any/all problems and proposed solutions to the AGM and/or Director of Events
  • Receives and responds to complaints from tenants and the public or refers them to the Director of Events
  • Prepares events reports noting attendance, times, significant problems, etc.
  • Ensure collection of all payable by due dates
  • Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
  • Coordinates effectively with other departments including Operations, Catering Sales, Engineering, etc
  • Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees
  • Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.

Qualifications

  • Bachelor’s degree from an accredited college or university with major course work in facility management, marketing, business administration or related field
  • Two (2) years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
  • Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
  • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Production experience involving concert set up, audio, video, lighting, and rigging preferred
  • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment
  • Ability to work independently and as part of a team
  • Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

 

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

 

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