Spectra

Food & Beverage Manager | Macon Centreplex

Location US-GA-Macon
Job ID
2021-6169
Group
Spectra - Venue Management
Location Name
Spectra VM - Macon Centreplex
Category
Food & Beverage Management
Type
Regular Full-Time

Overview

The Food & Beverage Manager is responsible for the effective management and running of venue concessions operations including event planning support, scheduling, food preparation and production, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM.

 

The Food & Beverage Manager will provide oversight and resolution for employee performance issues.  A critical function of the Food & Beverage Manager will be to actively mentor, train and help employees/volunteers meet company quality standards, and to promote a positive, enthusiastic and cooperative work environment. 

 

Responsibilities

  • Direct the activities of employees engaged in providing concession services.
  • Train, motivate and evaluate concession staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Exercise direct supervision and oversight to all front-line and back-of-house concession staff. 
  • Manage and run all venue concessions operations before, during and after the event.
  • Work with the Volunteer Coordinator to schedule concession staff.
  • Monitor the functioning, maintenance and upkeep of stand equipment.
  • Cash handling responsibilities include assignment of cash banks, cash and stand sheet reconciliations, stand closings, deposits and vault verifications.
  • Work closely with the general public by answering complaints and monitoring guest services provided.
  • Oversee food and beverage production for stands
  • Oversee the post-event clean-up of stands and prep areas
  • Estimate revenues and expenses for events
  • Demonstrate continuous effort to improve operations, decrease expenses, streamline work processes, improve the customer experience
  • Ensure that all venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures. 
  • Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports
  • Serves as a resource for POS applications, training, and hardware problems.
  • Conduct planning, staff and operational meetings; and provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Interpret and apply all federal, state and local regulations
  • Cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met
  • Coordinate with all preferred caterers supervising load in/out and use of any building equipment.

Qualifications

  • Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Health Certificate proving the immunization for hepatitis type A.
  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
  • Possession of, or ability to obtain a current CPR certificate
  • Possession of, or ability to obtain a valid drivers’ license
  • Nationally recognized, advanced food service sanitation training course certification.
  • Customer service practices
  • Principles of supervision and training
  • Ability to multitask, organized, and focus on customer service.
  • Procedures, methods, and techniques of food & beverage preparation and service
  • Modern office methods, procedures, and equipment.
  • Modern kitchen/food & beverage equipment
  • Events scheduling and booking procedures
  • Accurate financial reporting
  • Food service practices and regulations
  • Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided
  • Able to perceive the needs of facility tenants…be proactive, not reactive
  • Knowledge of operating procedures of a public assembly facility
  • Terminology used in the convention, trade show, and entertainment industry
  • Budget preparation and control

 

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

 

We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve. We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work. Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.

 

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

 

 

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