An Overnight Security Attendant is a part - time employee who will act as primary security of all assets at the Ford Idaho Center. They are responsible for providing a safe environment for our guests and ensuring all buildings are secure.
This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/.
Provide exceptional customer service and assistance to all guests
Greet all guests at the gate to assure they are properly credentialed and are to be there.
Prevent unauthorized people and prohibited property from entering the facility and or property;
Respond to alarms, emergencies and other incidents as needed to preserve life and protect property;
Greet and assist Drive Buys requiring access to horse stalls and RV spots.
Do a nightly stall check during large scale horse events
Keep and maintain a cashbox at the beginning and end of a shift.
Provide directional assistance to guests throughout the complex
Control and monitor all access to all restricted areas
Provide a safe and secure environment for the Ford Idaho Center
Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
Complete an incident report on a timely basis, as required
Maintain various electronic records;
Operate CCTV cameras, vehicle gates, fire alarm panels and other life safety equipment;
Act as a member of the emergency evacuation team by directing guests to emergency exits as needed
Conduct exterior patrols to detect hazards and suspicious activity;
Conduct interior patrols to detect hazards and suspicious activity;
Hand out materials to guests as needed for events including parking passes.
Follow all event procedures and safety standards
Provide excellent customer service assistance to all clients
All other duties assigned by Security Manager or Supervisor
High school diploma or equivalent preferred
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Must have a valid Driver’s License
Must be able to operate a motorized vehicle
Customer service experience and exceptional customer service, communication skills.
Comfortable working with the public with an outgoing and friendly personality
Comfortable with the potential of working around animals such as horses
Ability to communicate clearly and concisely in the English language
Ability to work both independently and as part of team, remaining flexible in your role
Ability to work flexible schedule including long hours, nights, weekends and holidays.
Ability to work the majority of Arena events at the Ford Idaho Center.
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is frequently required to multi-task under time limits and in high pressure situations. Position requires frequent attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position requires constant use of interpersonal skills with internal and external clients including: greeting, directing clients verbally and with visual cues towards various building locations. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients and determine optimal solution to their concern. Employee must frequently work independently. Position requires the utmost attention to anything out of the ordinary, as it is a security role, guarding the assets of the complex.
While performing the duties of this job, the employee will frequently move about various areas of the buildings in the course of doing rounds to assure all entrances and locations are secure. Employee must always have the house phone on them to take calls from potential drive bys and to be able to communicate on radio as well. Employee will do a majority of walking to make sure all rooms and areas are checked. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. Work environment: The duties of this position are performed indoors and outdoors.The employee is occasionally exposed to weather conditions, jackets are provided.
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER