Spectra

(Part time) Box Office Attendant | Ford Idaho Center

Location US-ID-Nampa
Job ID
2021-6857
Group
Spectra - Venue Management
Location Name
Spectra VM - Ford Idaho Center
Category
Box Office
Type
Regular Part-Time

Overview

Under supervision of Box Office Manager, responsible for ticket sales and customer service for all
ticketed events at the Ford Idaho Center.

 

Spectra, an industry leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

Responsibilities

Know and understand the operations of the Paciolan ticketing system
 Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.)
 Know and understand seating charts and configurations of the Ford Idaho Center
 Perform transactions for all events on the ticketing system with efficiency and accuracy
 Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change
 Communicate and satisfy patrons with world class customer service
 Operate phone and address call in patrons’ requests for information
 Reconcile all monies received from ticket sales
 Maintain confidentiality
 Additional duties may be assigned by Box Office Manager

Qualifications

 Ability to multitask in a fast‐paced environment
 Familiarity with Windows based computers
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skillsin the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and
developing individuals with the skills, experience, desire, and values to contribute to the continued growth and
success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events
into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can
learn more about Spectra at www.spectraexperiences.com/

We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity,
and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and
the communities that we serve. We strive to create an inclusive culture and equitable workplace where all
employees feel valued and can bring their whole selves to work. Not only is it the right thing to do, but we know
2
that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater
innovation and achieve higher employee satisfaction.

 

Spectra, an industry leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any
other status or condition protected by Federal and/or State laws, except where bona fide occupational
qualifications apply

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