Spectra

Ticket Seller

Location US-NC-Fayetteville
Job ID
2022-7441
Group
Spectra - Venue Management
Location Name
Spectra VM - Crown Complex
Category
Box Office
Type
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Ticket Seller is responsible for selling tickets to the general public, while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.

Responsibilities

  • Selling tickets to the general public
  • Assist patrons at the Box Office Will-Call window and resolve all issues/problems
  • Create exceptional experience for all guests through a safe, clean, and friendly environment
  • Answer questions regarding events, tickets and schedules
  • Reconcile money received
  • Balance monies at end of shift with supervisor
  • Assist with the restocking of Box Office supplies
  • Follow all operational policies and procedures for Box Office operations and Global Spectrum
  • All other duties as assigned by supervisors.

Qualifications

  • Demonstrated customer service skills with the aptitude to resolve conflicts
  • Effective communication skills, both written and oral.
  • Candidates must be computer literate and have experience with Office equipment: copier, computer/keyboard, telephone, fax and printers
  • Reliable transportation to and from work
  • High school diploma or a general education degree
  • Ability to work non-standard work hours with variable schedule, to include weekends.
  • Position requires the ability to stand for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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