Spectra

Concessions Manager | FargoDome |$6000.00 Signing Bonus

Location US-ND-Fargo
Job ID
2022-7735
Group
Spectra - Food Services & Hospitality
Location Name
Spectra VM - Fargodome
Category
Food & Beverage Management
Type
Regular Full-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

           The Concessions Manager is responsible for the effective management and running of venue concessions operations including event planning support, scheduling,                        food preparation and production,  inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training                            and supervision, troubleshooting, closing duties, and any other tasksed  by the Fargodome Food & Beverage Manager.  $6000.00 Signing Bonus                    

                 

            The Concessions Manager will provide oversight and resolution for employee performance issues. A critical function of this position will be to actively mentor, train and help       employees/volunteers meet company quality standards, and to promote a positive, enthusiastic and cooperative work environment

 

Responsibilities

Responsible for supervision, hiring, training, scheduling and discipline of event supervisors, cashiers, servers, and cooks.

Responsible for actively pursuing new nonprofit groups, training of nonprofit groups, and the scheduling and coordination of nonprofit groups.

In conjunction with the Food & Beverage Manager, coordinate and monitor the alcohol server training program to ensure all necessary food and beverage staffing is up to date with the City of Fargo Server Training program.

Cash handling responsibilities include assignment of cash banks, cash and stand sheet reconciliations, stand closings, deposits and vault verifications.

Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports

Conduct planning, staff and operational meetings; and provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.

Cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met

Demonstrate continuous effort to improve operations, decrease expenses, streamline work processes, and improve the customer experience

Direct the activities of employees engaged in providing concession services.

Ensure that all venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures. 

Exercise direct supervision and oversight to all front-line and back-of-house concession staff. 

Interpret and apply all federal, state and local regulations

Manage and run all venue concessions operations before, during and after the event.

Monitor the functioning, maintenance and upkeep of stand equipment.

Nationally recognized, advanced food service sanitation training course certification.

Oversee food and beverage production for stands

Oversee the post-event clean-up of stands and prep areas

Serves as a resource for POS applications, training, and hardware problems.

Train, motivate and evaluate concession staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Work closely with the general public by answering complaints and monitoring guest services provided.

 

 

NON ESSENTIAL FUNCTIONS:

Perform other duties as assigned

Qualifications

Associate’s degree (A.A.) or equivalent from a two-year college or technical school and 2 years of experience in Food & Beverage Management; or equivalent combination of education and experience.

 

QUALIFICATIONS:

 

Ability to work a flexible schedule including nights, weekends, and holidays

 

Communicate clearly and concisely in the English language, both orally and in writing

Possess, or have the ability to obtain, valid alcohol service permit and nationally recognized advanced food service sanitation training course certification if required by state or local government.

Ability to have annual FARGODOME forklift operating certification

Possession of, or ability to obtain a valid drivers’ license

 

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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