Spectra

Premium Clubs Supervisor | Moody Center

Location US-TX-Austin
Job ID
2022-7885
Group
Spectra - Food Services & Hospitality
Location Name
Spectra FH - Moody Center (Austin, TX)
Category
Operations
Type
Regular Part-Time

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas to includes both sideline clubs as well as the Establishment Club  The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

 

Responsibilities

  • Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs
  • Ensures all clubs are set prior to event
  • Responsible for ensuring quality and hospitality throughout all Premium Club areas
  • Responsible for communication between counter parts of the department
  • Responsible for organization and preparation of events
  • Responsible for supervising team members on non-event and event days
  • Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
  • Monitor and maintain food quality
  • Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
  • Maintain, resolve, and enforce cash handling policies and procedures
  • Monitor and enforce safe alcohol policies and procedures
  • Monitor and maintain inventory control and product requisition
  • Have full knowledge of food and beverage menu items and accompaniments
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests
  • Supervises the set up of club functions including linens, dishware, glassware and silverware.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • Enforces all Spectra policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Assists Management team with projects including training, inventory and special events.
  • All other duties as assigned by the managers and supervisors.

Qualifications

  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

 

 

Education, Qualifications and Experience:

 

  • At Least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.

 

 

Physical Requirements:

 

 

0-24%

25-49%

50-74%

75-100%

Seeing:

 

 

 

X

Hearing:

 

 

 

X

Standing/Walking/Mobility:

 

 

 

X

Climbing/Stooping/Kneeling:

 

 

X

 

Lifting/Pulling/Pushing:

 

 

 

X

Fingering/Grasping/Feeling:

 

 

 

X

 

 

 

 

This job description is subject to change.

EOE.DFWP

 

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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