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Operations Staff Members will perform a multitude of tasks to setup, run, and breakdown of all needed seating, table, staging, equipment for events hosted at Xtream Arena & GreenState Family Fieldhouse.
A Guest Service Worker is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.
Responsible for ticket sales for shows or events by performing the following duties.
Serves as event manager providing professional client services support while serving as a liaison between clients and facility departments to oversee all aspects of facility operations related to events. Oversees volunteer usher program providing support and guidance to the volunteer coordinator.
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/
The Premium Services & Event Manager is responsible for assisting in the coordination, staffing, execution, safety and security, customer service and post event reporting for assigned events at the Ryan Center and assigned events at the Boss Arena including but not limited to: URI basketball games, concerts, trade shows, and community events. This position will also coordinate luxury suites and other premium areas for arena events. Under the direction of the Director of Event Services, the manager will focus on continuous enhancements in these areas while examining industry standards.
Spectra Food Services & Hospitality is recruiting for our venue, Royal Botanical Gardens. Located at the head of Lake Ontario and within the municipalities of Burlington and Hamilton, Royal Botanical Gardens (RBG) is the largest botanical garden in Canada and one of the nation’s earliest nature sanctuaries. Both Spectra and Royal Botanical Gardens values the diversity of the people it hires and serves. Diversity means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths. The Director of Food & Beverage is responsible for the efficient, professional, and profitable operation of the food service operations at Royal Botanical Gardens. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with provincial labour laws, sanitation and food-related ordinances, and alcohol service regulations.
The Director of Ticketing will control all ticket inventories and oversee the processing of orders and payments for the Macon Centreplex Coliseum and Auditorium as well as the Flint River Entertainment Complex in Albany GA. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Director of Ticketing is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.
The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.
This position is based at the Heart of Oklahoma Expo Center in Shawnee, OK. The 52 acre complex is only 40 minutes from the intersection of I-40 and I-35, the crossroads of America, and includes an outdoor arena seating 7,500, a 19,200 square feet indoor arena seating 1k, 152,400 square feet of total exhibit space, 366 50-amp full hook up RV sites, and four comfort stations containing showers, washers, dryers and restrooms. We also have 133 additional 50-amp spaces and 296 additional 30-amp spaces with water and electric only.
Under the leadership of the Director of Ticket Sales, the Senior Account Executive is responsible for the generation of ticket sales revenue and for assisting with all aspects of the annual season and group ticket sales campaign including but not limited to Full Seasons, Partial Plans, and Groups for URI Football and Men’s and Women’s Basketball as well as family shows at the Ryan Center. This position supervises part-time sales coordinators and interns.
The Operations Supervisor is responsible for assisting the Director of Operations with the efficient, professional and profitable operation of the venue. The Operations Supervisor aids the Director of Operations in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.
The Ice Rink Operations Manager is responsible for supervising day-to-day facility operations of the Boss Ice Arena during events and non-event times. The Ice Rink Operations Manager will assist the Director of Ice Rink with planning and implementation of associated work tasks as well as assist in supervising the part-time staff to ensure that the facility is in excellent working order. This position will have direct responsibilities in handling building maintenance and ice related duties.
The Premium Services Manager provides oversight and direction to all catering, suites, club, seat-service and restaurant services within the facility. The Premium Services Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment.
The Director of Corporate Partnerships is responsible for soliciting, securing, and fulfilling sponsorship partners and Premium Seating agreements on behalf of the XL Center & Hartford Wolf Pack (Hartford, CT) and Pratt & Whitney Stadium (East Hartford, CT). Basic functions include corporate partnership sales and servicing along with finding ways to grow revenue for both venues while maintaining high levels of client services.
The Director of Food & Beverage is responsible for overseeing the direction of the kitchen’s daily activities in accordance with Spectra policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.
The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests. The Director of Food & beverage will assist the Executive Chef in preparing and cooking meats, soups and sauces and supervise all other aspects of the food and beverage operations. The Director of Food & Beverage is responsible for the training of all kitchen staff.
This is a key position for the effective and profitable operation of the business. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
The Executive Chef has the primary duty of managing the culinary team, a recognized department of venue’s F&B operation. The Executive Chef will actively supervisor, coach, counsel, direct, train and mentor employees in meeting company qualify standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Executive Chef will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Executive Chef is responsible for overseeing the direction of the kitchen’s daily activities in accordance with Spectra policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. The Executive Chef is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision, and any other tasks assigned by the F&B Director. The Executive Chef must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running all food outlets and events.
This is a key position for the effective and profitable operation of the business. The Executive Chef must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.
The Exhibitor Services Coordinator supervises and coordinates the operations of Exhibitor Services, online ordering of event utilities, equipment and technical services, and all on-site orders at the Convention Center. Additionally, the ESC will assist with developing customer service and concierge training for the Guest Services employees. Exceptional customer service and standards of excellence are a key component to the vision of excellence.
The Event Manager is the liaison between the show manager/client and all building operations staff and contractors. After the contract is signed for an event, the Event Manager works directly with the client to provide any needs from the facility. In addition, the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event. When the event is in the building, the Event Manager runs the show, making certain that the client’s needs are met and any building or safety issues are addressed immediately. The Event Manager is the PBCCC staff member with whom the client will have the most contact before, during and after the event; and it is imperative that service is a priority with the position. It is important that the Event Manager can anticipate potential problems and, in all cases, be solution oriented so that the client can achieve the most important result – a successful show. The Event Manager is the first and last staff member the client sees during the event; and the quality of service a client receives is the best sales tool for a return visit. The Event Manager will supervise, indirectly, all building operational staff during an event activity. This position will report to the Director of Events.
This position is based at the Palm Beach County Convention Center which opened its doors in 2004. This beautiful 350,000 square-foot center has established itself as the premier boutique’ meeting destination in South Florida and one of the top convention centers in the country; hosting a diverse array of conventions, trade shows/consumer shows, conferences, social events, and meetings located in the Heart of Downtown West Palm Beach. The convention center is an architectural masterpiece designed with the look and feel of a luxurious cruise ship. It features a 100,000 square-foot exhibit hall, a 22,000 sq. ft. ballroom and 21,000 sq. ft. of flexible breakout space divisible into 19 rooms with various room size options and endless set-up possibilities, the Palm Beach County Convention Center is the ideal event and meeting destination. A connected 400 room Hilton Hotel was opened in 2016 and a new 8-Level 2,600 spot parking garage was added in 2017. http://www.pbconventioncenter.com/
The Director, Talent and Diversity, Equity, and Inclusion will provide thought leadership, strong collaboration and consulting in the areas of diversity, equality and inclusion, talent management, and talent development. Reporting to the SVP, HR and Chief Diversity Officer and partnering with our HR business partners, Communications, and field leaders this role will also support talent and development programs designed to improve retention and engagement, professional development, performance, culture and organizational capacity. As the ideal candidate, you are able to move fast, think globally, navigate ambiguity, build solid relationships across multiple teams and execute effectively.
The Director of Finance duties are to manage, supervise and coordinate the activities and operations of multiple accounting functions including payroll, account reconciliation, financial statement compilation, event settlements, and the general ledger; to coordinate the preparation of the annual budget; perform Human Resources functions and to provide highly responsible staff assistance to the Assistant General Manager and the General Manager.