Responsible for ticket sales for shows or events by performing the following duties.

Serves as event manager providing professional client services support while serving as a liaison between clients and facility departments to oversee all aspects of facility operations related to events.  Oversees volunteer usher program providing support and guidance to the volunteer coordinator.   Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

The Premium Services & Event Manager is responsible for assisting in the coordination, staffing, execution, safety and security, customer service and post event reporting for assigned events at the Ryan Center and assigned events at the Boss Arena including but not limited to: URI basketball games, concerts, trade shows, and community events.  This position will also coordinate luxury suites and other premium areas for arena events.  Under the direction of the Director of Event Services, the manager will focus on continuous enhancements in these areas while examining industry standards.   

The Director of Ticketing will control all ticket inventories and oversee the processing of orders and payments for the Macon Centreplex Coliseum and Auditorium as well as the Flint River Entertainment Complex in Albany GA. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Director of Ticketing is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.  

Under the leadership of the Director of Ticket Sales, the Senior Account Executive is responsible for the generation of ticket sales revenue and for assisting with all aspects of the annual season and group ticket sales campaign including but not limited to Full Seasons, Partial Plans, and Groups for URI Football and Men’s and Women’s Basketball as well as family shows at the Ryan Center.  This position supervises part-time sales coordinators and interns.      

The Operations Supervisor is responsible for assisting the Director of Operations with the efficient, professional and profitable operation of the venue.  The Operations Supervisor aids the Director of Operations in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.    

The Ice Rink Operations Manager is responsible for supervising day-to-day facility operations of the Boss Ice Arena during events and non-event times. The Ice Rink Operations Manager will assist the Director of Ice Rink with planning and implementation of associated work tasks as well as assist in supervising the part-time staff to ensure that the facility is in excellent working order. This position will have direct responsibilities in handling building maintenance and ice related duties.

The Exhibitor Services Coordinator supervises and coordinates the operations of Exhibitor Services, online ordering of event utilities, equipment and technical services, and all on-site orders at the Convention Center. Additionally, the ESC will assist with developing customer service and concierge training for the Guest Services employees.  Exceptional customer service and standards of excellence are a key component to the vision of excellence.  

The Event Manager is the liaison between the show manager/client and all building operations staff and contractors. After the contract is signed for an event, the Event Manager works directly with the client to provide any needs from the facility. In addition, the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event. When the event is in the building, the Event Manager runs the show, making certain that the client’s needs are met and any building or safety issues are addressed immediately. The Event Manager is the PBCCC staff member with whom the client will have the most contact before, during and after the event; and it is imperative that service is a priority with the position. It is important that the Event Manager can anticipate potential problems and, in all cases, be solution oriented so that the client can achieve the most important result – a successful show. The Event Manager is the first and last staff member the client sees during the event; and the quality of service a client receives is the best sales tool for a return visit. The Event Manager will supervise, indirectly, all building operational staff during an event activity. This position will report to the Director of Events. This position is based at the Palm Beach County Convention Center which opened its doors in 2004. This beautiful 350,000 square-foot center has established itself as the premier boutique’ meeting destination in South Florida and one of the top convention centers in the country; hosting a diverse array of conventions, trade shows/consumer shows, conferences, social events, and meetings located in the Heart of Downtown West Palm Beach. The convention center is an architectural masterpiece designed with the look and feel of a luxurious cruise ship. It features a 100,000 square-foot exhibit hall, a 22,000 sq. ft. ballroom and 21,000 sq. ft. of flexible breakout space divisible into 19 rooms with various room size options and endless set-up possibilities, the Palm Beach County Convention Center is the ideal event and meeting destination. A connected 400 room Hilton Hotel was opened in 2016 and a new 8-Level 2,600 spot parking garage was added in 2017. http://www.pbconventioncenter.com/  

The Director of Finance duties are to manage, supervise and coordinate the activities and operations of multiple accounting functions including payroll, account reconciliation, financial statement compilation, event settlements, and the general ledger; to coordinate the preparation of the annual budget; perform Human Resources functions and to provide highly responsible staff assistance to the Assistant General Manager and the General Manager.

The Director of Sales& Marketing will ensure the sales team at the facility meets all individual and departmental sales goals.   This position is responsible for the overall tasks related to Sales for the facility and will also lead all sales personnel in establishing goals, procedures and daily duties.  

The Sales & Event Manager is responsible for soliciting, booking, contracting, and managing from start to finish events at the Siouxland Expo Center. Groups to be assigned are of varying sizes, are primarily local or regional, social and smaller corporate events or sporting events.  Duties include, but are not limited to: solicit, sell & book event space; serve as Event Manager by overseeing and coordinating communication between event related staff and delegate assignments; be responsible for and ensure overall customer satisfaction, facilitate all expo event settlements, wrap up items, contracts, and all other event related data.

Utilizing independent judgment, the Event Manager is responsible for running, managing and overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.  

This position is responsible for patrolling all areas of property and parking lots, securing doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events.

Performs facility set-ups, tear-downs, clean-up and routine building maintenance as scheduled. Light to moderate building maintenance is included in these requirements

Responsible for ticket sales for shows or events by performing the following duties.

Under the general supervision of the General Manager, the Director of Programming/Hockey Director supervises the entire scope of programming and hockey related activities including but not limited to: leagues, events, Learn-to-Play, Learn-to-Skate, public programming, full-time, part-time and contract employees. General responsibilities will include sales, coaching, scheduling, supervision of programs and employees, and performing various administrative and supervisory activities.    The Centene Community Ice Center/St. Louis Music Park is a 4-sheet ice complex, with three indoor and one outdoor NHL-sized rinks which will serve as a hub of youth and amateur sports activity and as a place where the community can come together. It will be the official training and practice facility for the St Louis Blues and home to other local hockey programs, including Lindenwood University, the St Louis Blues Alumni, AAA Blues, and the Lady Cyclones. In addition to hockey and skating programs, games and tournaments, the outdoor rink will convert to a 5,000-seat concert venue and turf field which is scheduled and used for community events and programming. You can learn more about the venue at www.CenteneCommunityIceCenter.com

This position will work with the General Manager at the Sandler Center for the Performing Arts to oversee all facility marketing initiatives, while creating and maintaining relationships with media and promotional partners. The Marketing Manager will be responsible for branding, advertising, media buying, promotions, public relations, interactive initiatives and reporting, and grassroots efforts for events as assigned. 

The Operations Coordinator performs the day-to-day operations of the facilities. The position provides leadership and direction to part-time staff about building policy and procedures.   This position is based at our Stormont Vail Events Center. The 80-acre site in the center of Topeka now known as the Stormont Vail Events Center has a long history of use for activities related to agriculture, farming, exhibitions, education and entertainment. Stormont Vail Events Center is a 10,000-seat multi-purpose arena built in 1987 in Topeka, Kansas. Landon Arena, named for Kansas' elder statesman, governor Alfred M. Landon (1887–1987) was built 1987. You can learn more about our venue here: https://www.stormontvaileventscenter.com/  

The Grounds/Housekeeping Staff will be responsible for the beautification of the complex. The Staff must be well versed in indoor and outdoor maintenance since this is a multiuse complex and there are often multiple events held at the same time.   This position is based at the Heart of Oklahoma Expo Center in Shawnee, OK. The 52 acre complex is only 40 minutes from the intersection of I-40 and I-35, the crossroads of America, and includes an outdoor arena seating 7,500, a 19,200 square feet indoor arena seating 1k, 152,400 square feet of total exhibit space, 366 50-amp full hook up RV sites, and four comfort stations containing showers, washers, dryers and restrooms. We also have 133 additional 50-amp spaces and 296 additional 30-amp spaces with water and electric only.