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The Operations Coordinator oversees the areas of housekeeping, grounds maintenance, room sets and Horse Park services of the Ford Idaho Center. The Operations Coordinator must be able to lead crews (5+) in housekeeping and set ups; responsible for daily check lists and labor allocation sheets.
The Accounting Clerk at the Alerus Center is responsible for supporting employees, managers, and the HR and Payroll Department in facilitation of various employee related activities and specialist projects. Key responsibilities include Accounts Payable data entry, Payroll administration, data entry, filing/records management, day-to-day completion of employee related activities and processes, EEO, and projects as assigned and provides support to the Finance department.
Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, Sr. Sales Manager, Sales Managers and a Marketing Manager; assists in coordinating the licensing of space and booking of events for the facility.
This position is responsible for the accurate, efficient, and service-oriented operation of the ticket selling function at the Ford Park Entertainment Complex.
The Engineer performs various routine and advanced inspecting, servicing, installing, and contract oversight of mechanical equipment, furnishings, and fixtures. The facilities, the Ryan Center and Boss Ice Arena, located at the University of Rhode Island Kingston campus, and the position is under the Director of Facilities' general direction.
The Food and Beverage Manager is responsible for the effective management and running of venue concessions operations including event planning support, food preparation and production, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM. The Food and Beverage Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.
The Food and Beverage Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The F/B Manager will provide oversight and resolution responsibility for employee performance issues. The F/B Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This position is the primary contact with the guests at the facility. The position requires knowledge of the building and its
services also to provide a safe and enjoyable environment for the building patrons.
The cash room attendant is responsible for preparing and distributing cash during an event, processing, balancing and reporting of cash received after an event. The attendant must have the ability to work a variable, event driven schedule typically ranging from 1-2 hours before doors open to 1-2 hours after the conclusion of the event. In addition to possessing strong numerical skills, the attendant must have the ability to work independently, be trustworthy, be detail oriented with respect to adhering to company cash handling procedures, and be able to work harmoniously with a diverse workforce within a fast paced environment.
This position is responsible for the accurate, efficient, and service-oriented operation of the ticket selling function of the Alerus Center. May supervisor other Ticket Office Cashiers.
Concessions cashiers perform a variety of customer service, food preparation, and cleaning duties in the concessions areas.
Parking attendant personnel function as money collectors during paid parking events, check for proper parking passes, direct patrons to expedite ingress and egress of cars to and from Alerus Center lots, assist with the set-up and tear down of parking equipment and assist with parking lot clean up post event.
Housekeepers will be responsible for cleaning and sanitizing offices, meeting rooms, bathrooms, kitchen and dining room and public areas prior to, during, and after events.
This position is required to work event preparation, event presentations, move-ins, and move-outs. Depending on event
schedules, hours of work may be long and varied. Maintain appearance of facility including snow and ice removal, mowing
and trimming, weeding and spraying, painting, and cleaning.
Conversion Crew Members will perform a multitude of tasks to setup, run, and breakdown of all needed seating, table, staging, equipment for events hosted at the Alerus Center.
Utilizing independent judgment, the Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.
Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, the Security Guard provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests; and serves as the lead for all Base Security systems. In the absence of the Director of Safety & Security and/or Security Coordinator, the Security Guard may receive event-related instructions from Event Managers or general instructions from the Manager on Duty and/or the Assistant General Manager.
Under general supervision by the Maintenance Manager, the Maintenance Technician (Electrician) is responsible for the installation, repair and maintenance of the electrically powered systems and equipment including distribution systems and equipment along with various general maintenance related tasks including plumbing, painting, trades and grounds keeping. Most of the work takes place in a temperature-controlled environment. Power tools, hand tools and uniforms are provided
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
Utilizing independent judgment, the Director of Events is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring the highest quality service program to assure rebooking of events. Provides highly responsible staff assistance to the General Manager.